Tests & results

If your test results show that you need more tests or treatment, we will contact you.

Once a doctor has reviewed your test results, you can view them:

• in your NHS account (through the NHS website or NHS App)
• in your SystmOnline account
• phone us on 01403 822103 , generally allowing 5 working days from the date of the test.and we will tell you what the results are. INR (warfarin) results are usually available from 4pm the day after the test.

Questions about your results

If you want to talk to someone about your results, please contact us in the usual way by completing an eConsult or by phoning.

Please be aware that we can only give results to the patient and not to a representative acting on their behalf unless there is explicit written consent.

We have chosen to provide a phlebotomy service. However please be aware that we are unable to do blood tests when these have been requested by the hospital. We can only do these in certain circumstances and ONLY if you have the hospital blood test request form. We CANNOT request bloods requested by the hospital ourselves as this will mean the results go to the incorrect clinician breaking the chain of care.  These blood tests can be done at either the Royal Surrey County Hospital or at Cranleigh Village Hospital - click here for information on services providing phlebotomy appointments. 

We regret that we are unable to accept urine samples after 5pm unless this has been agreed in advance with our staff. Thank you.