We are now using a new platform, SystmConnect, for our electronic consultations. Submitting a request via SystmConnect is the quickest and easiest way to contact us and to request an appointment. Please see our "News" page for more information and a video introducing the new system.
Once you have submitted your query, your request will be sent to our clinical team where it will be reviewed and signed an appropriate priority for response based on your clinical need.
All requests are reviewed and assessed by the doctor in two working days, but urgent requests will be prioritised over routine queries.
If you have not heard from us after two days, please if you wish do contact the surgery for an update. We may have attempted to reach you but have been unable to get through. Please also check your phone regularly for any missed calls or messages from us.
Please note our opening hours are 8am - 6.30pm Monday to Friday (excluding bank holidays). Please do not submit urgent requests outside of these times as they will not be reviewed until the following working day.
If you have a life threatening emergency dial 999 or dial 111 if you need other urgent medical help.
