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Once you have submitted your econsult, your request will be sent to the clinical team where it will be reviewed and assigned the appropriate priority for response based on clinical need.
This may NOT be within 2 working days due to high demand
Using your NHS account/NHS App or SystmOnline
There are other tasks you can do online, like:
order repeat prescriptions
view your test results
see parts of your health record
check or cancel appointments
see your vaccination record
For these, you can use your NHS account or SystmOnline You can access them using their websites or apps.
Setting up an NHS account/NHS App
To set up your NHS account for the first time, you will need to set up an NHS login. Read about how to set up NHS login (nhs.uk).
Once you have set up your NHS login, you can log in to your NHS account or download the NHS App onto your phone.
Setting up SystmOnline
To set up SystmOnline for the first time:
visit the surgery with photo ID so we can confirm your identity
